Front Desk Office Administrator
Location: Mineola, NY
Job Type: Full Time
- Answer phone and direct clients/prospects to the appropriate department and ensure to follow-up in a timely manner
- Diplomatically handle client complaints and refer them to the appropriate individual/department for resolution
- Ensure all company safety policies and procedures are strictly followed
- Responsible for daily filing and follow-ups with clients.
- Maintain confidentiality of client and company information at all times
- Attend to clients with a clear, friendly voice along with a professional demeanor
- Maintain and keep client areas tidy
- Responsible for stocking fresh complimentary snacks and beverages for office
- Attend to waiting clients.
Social Media Coordinator
Location: Mineola, NY
Job Type: Full Time
- Coordinate all social media and marketing efforts making sure they are aligned with the company’s overall marketing strategy
- Maintain and build relationships with social network influencers to create marketing opportunities and drive traffic online or on location
- Research new and interesting content, and develop relevant plans for projects
- Crafting a clear and consistent voice across all platforms that accurately represents the brand
- Coordinating content generation and production across all media platforms
- Monitor all company online communities and presence
SEO Specialist
Location: Mineola, NY
Job Type: Full Time
- Grow our keyword portfolio, manage the program with potentially millions of keywords and find new search venues to advertise in.
- Optimize our keywords portfolio through testing with ad copy, landing pages, bidding strategies, negative keywording, etc.
- Create business requirements for engineering as well as develop your own solutions to improve our search engine marketing process.
- Stay current with new advances in search engine marketing and the competitive landscape
VoIP Technician
Location: Mineola, NY
Job Type: Full Time
- Managing all emails requests for support and ensure appropriate resolutions
- Supporting VOIP telephones across multiple platforms
- Assist customers with connectivity issues
- Assist customers with password resets, holiday setups, call routing and other voip features
- Setup and manage routers, switches, VPNs
- Coordinate, test, and implement applications and technology
- Participate in 24/7 support and on-call rotation
- Training and documentation